Several months ago, I had major leakes underneath my 2005 Cadillac Deville. When I contacted Stokes Trainor, they immediately went to work. Unfortunately, one of the new parts that was installed at that time, was defective. The end result was that I had that same leak once more. After contacting Russell in the Service Department, again; he immediately scheduled me to come in. Now for the good part. Of course my car was under warranty from the original repairs but what came next was what I would call the WOW factor! They drove me to my choice of resturant for breakfast. Came back and picked me up. Since the repair was going to take most of the day. They drove me to my home, which was out of town and then returned to pick me up so that I could drive my car home. Stokes Trainor not only provided the needed service, they gave me the utmost in Customer Service. Furthermore, I did not meet anyone who didnt present themselves in a professional manner. I would rate them all a 10 when it comes to: Professionalism Courteous Friendliness Genuine Concern PS: Even Mr. Trainor came through the waiting area to confirm that all of the customers that morning were being serviced promptly and to make sure their needs were being met. Very Impressive. Russell did an excellent job in following up with me from the moment he knew I had a problem until he handed me my keys. Camilla Scott Read More >>

Service was good, GMC is running and performing well,service manager seems to looking out for the customer, which is good and one question in vacuming is that just the drivers side or the whole vechicle. Read More >>

my Pontiac g6 has been a dream since I bought her in 09.. serviced on time always and the service team has been awesome the whole time i've owned the car. they are nice and knowledgeable and always a pleasure to be with. would recommend them to everyone.. T.C. Read More >>

Pleasant experience. Read More >>

I bought my 2013 Sonic and Abby Carroll helped me. I had researched the vehicles I was looking at and there was no pressure to do anything or purchase anything I did not want. This is the 3rd vehicle I have purchased from her. This is the first vehicle I ever paid cash for. Read More >>

Great service as always. Read More >>

Whenever I have to have my GMC Acadia serviced I head to Stokes Trainor in Newberry even though it is much farther than other places that I could have my car serviced. The reason being that I am always greeted immediately and given the proper attention. My car is taken care of in a timely and efficient manner. I have never had any problems after service, and I always receive a follow up call to be sure that everything is 'OK' with my car. The boss, Mr. Joe will stroll through the waiting area to be sure everyone is comfortable and to see if he can get something for them. How many CEOs do that in other dealerships? I am totally satisfied with my service at Stokes Trainor. Read More >>

2007 Tahoe Brught in for routine service and have sensor replaced. The service department was crowded that day but it did not affect the service time. The staff was great as usual. Read More >>

Brought my Buick in for oil change and tires rotated. Wait was not long. About 45 minuets. While my wife and I waited we talked to Abbey about a purchase of another car in the future. She was very informative and was an enjoyment to talk with. Read More >>

We always get excellent service. Read More >>